Woosage has always matched the website customer payments to sales invoices in Sage, when the invoice has been created by Woosage. However, when the invoice has been created from a sales order the payment created when the invoice is posted is a payment on the customer account, which must be manually allocated to the invoice.
There is now a feature to match the payments to invoices created when a sales order is despatched and this is explained below.
The feature is available from plugin release 3.1.2 and service release 3.2.1.
Setting
The feature is enabled in Woosage50>Settings>Payments by setting Match payment to invoice when created from sales order to YES
Process
- Woosage will create the sales order in Sage as normal and will mark the payment as on-account (SA).
- On each Orders cycle Woosage will check for sales orders that have been despatched and for which invoices have been created and will change the payment to allocated to invoice (SR).
- When the invoice is posted in Sage (Update Ledgers) the payment transaction will be created using the bank nominal code and reference in the payment tab of the invoice.
Important - currently Woosage will only do this if the invoice has not been posted. We are looking at adding the functionality to allocate the payment on account to the invoice in a future release.