Updating the Woosage50 Service

Updating the Woosage50 Service


To update the Woosage50 Service on the Woosage50 device with the latest version, follow the steps detailed in this article.

The Woosage50 device is the PC or server that the Woosage50Service runs on and if you are unsure about the location of the Woosage50 device you can locate it as follows.
  1. On the website go to WooCommerce>Woosage50>Settings>Advanced
  2. Scroll down the page to Enable debug mode and change the setting to Yes
  3. Click Save Settings
  4. In the Woosage50 header under the Remote Service column note the Machine ID
  5. Go scroll back down to Enable debug mode and change the setting to No
  6. Click Save Settings
If this device is a server you may have to enlist the assistance of your IT support provider.

Important. If the website is not running the latest version of the Woosage50 Plugin we recommend updating it, as the installed version of the plugin may be incompatible with the latest version of the service.  The Woosage50 Plugin can be updated as described in the article Updating the Woosage50 Plugin (opens in a new tab).

Installing the Woosage50 Service on the Woosage50 Device

  1. Download the latest version of the Woosage50 installer from here  and save it to your local drive, as follows.
    1. In the folder there should only be one file and a sub-folder containing previous versions. If more than 1 file use the highest version number.
    2. click the checkbox next to the file woosage50Setup_vx.x.x.zip (x.x.x is the version number)
    3. click the Download button at the top of the page
  2. Locate the downloaded zip file and double click (or right-click and select Open) to run the installer
  3. In the Woosage Setup dialogue box check the following and amend if necessary:
    1. Install Config File checkbox is NOT ticked
    2. Start Service checkbox IS ticked
  4. Click the Next button
  5. When the installer has completed, click Finish

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