Restore Orders from Website Following Restoration of Sage Backup
If for any reason Sage is updated from a backup, you can restore orders from the website using the following procedure.
In the Woosage Control Centre go to Woosage>Utilities
- Stop the Woosage Service
- Scroll down to Clear Database Tables and tick Orders
- Click the red Clear Tables button
- Go to Settings>Website and change the WooCommerce Order Window to cover the number of days you want to restore orders for, making a note of the previous setting
- Click Save Settings
In the website go to WooCommerce>Orders
- Using the checkbox in the first column, tick the all the orders you want to restore
- Use the Bulk Actions dropdown at the top of the page and select Mark Not Exported To Sage
- Click the Apply button next to the dropdown
In the Woosage Control Centre go to Woosage>Utilities
- Start the Woosage Service
The orders should then be re-imported to Sage.
When complete restore the WooCommerce Order Window to it previous setting
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