Moving the Woosage50Service to another device

Moving the Woosage50Service to another device


To move the Woosage50Service follow the steps below.

Remove the Woosage50Service from the Current Device

On the current device save the config and database files and uninstall the Woosage50Service, as follows.
  1. Open Windows>Services
    1. Locate and select the Woosage50Service
    2. Click Stop (on the left)
  2. Copy the following files that will be required on the new device
    1. C:\ProgramData\Woosage50Service\woosage50.db
    2. C:\ProgramData\Woosage50Service\Config\woosage_config.txt
  3. Go to Windows >Settings>Apps
  4. Enter woosage in the search bar to locate Woosage50Service version x.x.x (x.x.x is the installed version)
  5. Click the application and the click Uninstall (it may ask for confirmation)
Important. If the website is not running the latest version of the Woosage50 Plugin we recommend updating it, as the installed version of the plugin may be incompatible with the latest version of the service.  The Woosage50 Plugin can be updated as described in the article Updating the Woosage50 Plugin (opens in a new tab).

Installing the Woosage50Service on the New Device

  1. Copy the previously saved config & database files to a local temporary folder (e.g. Downloads)
  2. Download the latest version of the Woosage50 installer from here  and save to your local drive, as follows.
    1. In the folder there should only be one file and a sub-folder containing previous versions. If more than 1 file use the highest version number.
    2. click the checkbox next to the file woosage50Setup_vx.x.x.zip (x.x.x is the version number)
    3. click the Download button at the top of the page
  3. Locate the downloaded zip file and double click (or right-click and select Open) to run the installer
  4. In the Woosage Setup dialogue box:
    1. Tick the Install Config File checkbox
    2. Untick the Start Service checkbox
  5. Click the Next button
  6. In the Select Config File dialogue box browse to locate the previously saved woosage_config.txt file and click Next
  7. When the installer has completed, click Finish
  8. Copy the previously saved woosage50.db to the following folder, replacing the existing file
    1. C:\ProgramData\Woosage50Service
  9. Open Windows>Services
    1. Select Woosage50Service
    2. Select Start (on the left)
If you receive a warning via email or on the website with code 10020 and the message Remote service Machine ID or MAC address changed, you can ignore it.

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